Multi-geography CHRO — Logistics · anchored Continental Europe

Position overview

Gladwin International Leadership Advisors is representing a confidential organisation in Logistics & Supply Chain on a senior CHRO leadership mandate anchored in Continental Europe. The remit explicitly spans Canada, Singapore, Africa.

This is a multi-geography leadership role requiring orchestration across time zones, matrix stakeholders, and often dual-reporting into global and regional lines.

Success here is less about charisma in town halls and more about judgment in investment committees and talent decisions.

Context you will inherit

• Market & sector: Cross-border supply chain — as Indian companies internationalise and global companies source from India, cross-border logistics leadership with customs, compliance, and multimodal expertise
• Geographic spine: Primary hub Continental Europe with explicit corridor responsibility across Canada, Singapore, Africa.
• Organisation stage: Portfolio under review: non-core assets, JVs, and country footprints are actively questioned each planning cycle.
• Stakeholders: Stakeholders span board or regional executive committee, global functional heads, JV partners, and strategic account buyers.
• Secondary lens: E-commerce and quick commerce surge — building last-mile delivery operations at massive scale while maintaining unit economics discipline and customer service levels

The mandate (12–24 month arc)

1. Critical role risk: Map single points of failure; run targeted retention and backup plans for revenue- and risk-critical leaders.
2. Manager effectiveness: Raise the bar on people leadership skills for anyone managing managers — non-negotiable training and coaching.
3. Hybrid / remote policy: Clarify principles that balance flexibility with collaboration and regulatory / client needs.
4. Executive hiring process: Speed and quality — fewer panels, sharper scorecards, better candidate experience for senior roles.
5. Comp & benefits benchmarking: Refresh positioning vs. talent competitors; fix anomalies that drive regrettable attrition.
6. People risk dashboard: Surface trends on conduct, grievances, and investigations early to the executive committee.

Responsibilities (representative)

• Set talent strategy for critical roles; chair succession and calibration processes with the CEO.
• Modernise HR operating model — clarity between HRBP, COE, and shared services.
• Partner with CFO on workforce cost, productivity, and location strategy.
• Lead executive hiring for direct reports and key-2 roles with diverse slates.
• Ensure ER / IR stability during restructuring or automation programmes.

Leadership profile

• People leadership: Experience resetting leadership standards and succession in matrix or multi-country settings.
• Communication: Executive presence in English; additional languages valued where market-relevant.
• Judgment: High signal-to-noise under pressure; ethical clarity; willingness to halt initiatives that break risk appetite.
• Education: Strong undergraduate grounding; MBA / advanced degree / professional qualification common at this level.
• Geographic muscle: Comfort operating from Continental Europe with regular engagement across Canada, Singapore.

Team & culture

Inclusion and psychological safety are not separate programmes — they are prerequisites for honest debate on strategy and risk. Model curiosity, direct feedback, and consequences for conduct lapses.

Success measures (examples)

• Growth quality: Mix of recurring revenue, new logos, and cross-sell — not volume for its own sake.
• Productivity: Unit cost, automation savings, or throughput improvements with audited baselines.
• Customer: NPS / CSAT where tracked; contract renewals; reference-ability in strategic accounts.
• Franchise: Clean compliance record; reputation stability in industry and government forums.

First 90 days (orientation arc)

• Days 1–30: Listening tour — customers, regulators (as appropriate), top team 1:1s, and unfiltered view of numbers; pause major reorganisation.
• Days 30–60: Publish a short memo on priorities, non-goals, and decision rights; align executive committee on three enterprise bets.
• Days 60–90: Lock operating cadence; fill or upgrade one to two critical seats; deliver one visible win (customer, cost, or culture).
• Commission a pragmatic view of data, cyber, and automation posture; sponsor one bounded pilot with ROI hypothesis.
• Establish escalation discipline with matrix partners — fewer meetings, clearer decision logs.
• Add a timezone-friendly cadence for matrix decisions; rotate forum times to share pain fairly.

Stakeholder map (illustrative)

• Internal: CEO or regional president, CFO, risk / legal, CHRO, CIO or CDO, business GMs, internal audit.
• External: Strategic accounts, channel partners, industry associations, regulators (where material).
• Owners: PE operating partners, promoter office, or public investors — pace and clarity matter as much as vision.

Travel & mobility

Role requires face-to-face presence in the primary hub with regular regional travel; remote-only not viable.

Compensation

Market-aligned CHRO remuneration in Logistics & Supply Chain with performance linkage; sign-on and relocation considered for exceptional fits.

Application status

This mandate is no longer accepting new applications. The search progressed through Q4 2025 and closed for submissions in February 2026. We retain this posting for transparency on the type of leadership work we carry in Logistics & Supply Chain and Continental Europe. For similar active mandates, browse open roles or submit a general profile through executive search inquiry.

Reference: logistics-supply-chain · CHRO · Continental Europe · Gladwin International Leadership Advisors